Support

Equipment Support

At HMA Hire, we want you to feel confident, safe, and supported while using our mobility equipment. Whether you’ve hired an item for a short break, a long‑term solution, or ongoing care needs, our support hub provides clear guidance to help you get the most out of your equipment.

From day‑to‑day use and basic troubleshooting to safety advice and care information, you’ll find everything you need right here. If you can’t find the answer you’re looking for, our friendly team is always on hand to help.

How this page works:
Simply select your equipment below to access its dedicated support page, which includes:

Getting started guidance
Safe operation tips
Charging and maintenance advice
Common issues and quick fixes
When to contact HMA Hire support

Mobility Scooters

Reliable, easy‑to‑use scooters designed for everyday independence.

Sterling Sapphire 2

Compact and comfortable scooter, ideal for both indoor and outdoor use.

Pearlescent Speedster

A stylish lightweight scooter ideal for transporting in the car boot

Wheelchairs

Reliable, easy‑to‑use scooters designed for everyday independence.

Days Attendant Propelled 16"

Lightweight and easy to manoeuvre, designed for use with assistance.

Need further support?

If your equipment isn’t listed, or you need immediate assistance, please contact HMA Hire Support by phone and we’ll be happy to help.